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Michael Hilton

General Manager MCIMSPA

Date of issue

31/05/2025

Date of expiry

30/05/2026

CIMSPA membership number

1470416

Earning criteria

The holder has completed the General Manager occupational professional standard by evidencing all of its competency statements. This has been evaluated through a comprehensive review of their professional qualifications and experience.

Knowledge and skills

Developing, managing, reviewing and improving sales support and customer serviceOperational changeHuman resourcesDiscipline and grievance managementFinanceMarketingStrategic planningStakeholder engagement and managementHealth and safetyOperations managementOperations planningLeadership